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Repairs, restorations and bespoke commissions of leaded lights and stained glass windows


Wirral - Cheshire - Merseyside - North Wales

Privacy Policy

GDPR Compliance: Privacy Policy

Created: May 1st, 2018
Effective: May 25th, 2018

We aim to provide an efficient service, whether you are a customer, a supplier or an employee. Here we describe how we collect, use, and handle your personal/company information when you use our websites and services.

What and Why

We collect and use the following information to provide and improve our services, within the limits of what is contractually necessary and within legitimate interests:

Customer Information

We collect personal details like your name, email address, phone number, and physical address.
This is to allow us to contact you about the services you have requested.

Contractor/Supplier Information

We collect company details like company name, contact names, email address(es), phone numbers, physical address, and bank details.
This is to allow us to contact you for quotations and to request the supply of goods or services, and then to enable payment for those goods/services.

Employee Information

We collect personal details like your name, email address, phone number, physical address, bank and financial details, as well as details of licences and qualifications you hold.
This is to allow us to fulfil our contractual obligations to you.

With Whom

We may share information as discussed below, but we won’t sell it to advertisers or other third parties.

We may share details collected with others working for and with K. G. Bell Ltd. K. G. Bell Ltd. uses certain trusted third parties (for example, manufacturers of bespoke, custom made supplies, and Payroll Accountants). These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information as per our instructions.

Law and Order, and the Public Interest

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to:
(a) comply with any applicable law, regulation, legal process, or appropriate government request;
(b) protect any person from death or serious bodily injury;
(c) prevent fraud;
(d) protect K. G. Bell Ltd’s rights, property, safety, or interest.

Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should never be shared other than to provide you very specifically with what you request, expect and intend.

How

Where possible, data will be stored and/or shared in anonymised format, to protect it as best as possible at source, and avoid any unnecessary data sharing.

Data collected will only be retained as long as necessary for completion of our contract with you, or in accordance with legal guidelines.

Any electronic data will then be deleted, and physical records securely destroyed using a specialist company.

Your Right to Control and Access Your Information

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:

(a) change or correct personal data;
(b) Access and take your data. You can ask us for a copy of personal data you provided to us. You can do this by emailing emily@kgbell.co.uk, using GDPR Disclosure Request in the message subject.